Do I have to pack everything myself?

No. Handled can provide light packing assistance or full packing services depending on what you need. We'll determine the right level of support together when we build your plan.

Who handles the heavy lifting and moving?

Handled hires and coordinates professional movers on your behalf. Movers are independent third-party service providers responsible for all heavy lifting, loading, transportation, and unloading.

Do I need to find or book my own movers?

No. We take care of sourcing, scheduling, and coordinating movers, so you don’t have to manage those details.

Do you handle donation drop-offs or estate sales?

Yes. Donation delivery and estate sale coordination are available as part of your Handled plan when applicable.

How are fees charged?

Your Handled coordination fee is based on the scope of services selected and is paid at closing, plus applicable HST. There are no hourly charges and no surprise fees. Nothing is due upfront.

What if I need more help than expected?

If additional support is needed beyond what we've planned, we'll discuss it with you first and confirm any changes so expectations stay clear.

What do you mean by estate services?

Estate services refer to the practical side of managing the home and belongings—coordinating sorting, donations, packing, estate sale support, preparing the home, and managing the timeline. Legal and financial matters are handled by your lawyer or executor.

Is Handled a moving company?

No. Handled is not a moving company. It is a layered service of Shirl’s Your Girl Ltd. that brings together licensed real estate expertise, downsizing support, move management, and project management into one coordinated solution. We work alongside trusted professional movers and service providers, coordinating their work on your behalf so you don’t have to manage multiple people or timelines.

If you’re unsure where to start, that’s completely normal. Handled is designed to guide you step by step, so the process feels organized, supported, and manageable from beginning to end.